Information We Collect
CraftNix Digital collects information to provide better services to our clients. We collect information in the following ways:
Personal Data
Name, email address, phone number, and business details you provide via contact forms or direct communication.
Usage Data
Pages visited, time spent, browser type, device info, and IP address collected automatically when you visit our website.
Communication Data
Messages, project briefs, and emails you send us for service inquiries or project collaboration.
Cookie Data
Preferences, session information, and analytics data stored via cookies and similar tracking technologies.
How We Use Your Data
We use your personal information for legitimate business purposes only:
- To respond to your inquiries and provide requested services
- To send project updates, quotes, and important service communications
- To improve our website, services, and user experience
- To send promotional emails and newsletters (only with your consent)
- To process payments and maintain billing records
- To comply with legal obligations under Indian law
- To prevent fraud and ensure website security
- To analyze website traffic and usage patterns via analytics tools
Important: We will never sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.
Data Sharing
We may share your information only in the following limited circumstances:
- Service Providers: Trusted third-party tools (hosting, email, analytics) that assist our operations under strict confidentiality agreements
- Legal Requirements: When required by Indian law, court order, or government authorities
- Business Transfer: In the event of a merger or acquisition, your data may be transferred with prior notice
- With Your Consent: Any other sharing only with your explicit permission
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Google Analytics to understand how visitors use our site
- Preference Cookies: To remember your settings (e.g., light/dark mode)
You can control cookies through your browser settings. Disabling cookies may affect website functionality. See our Cookie Policy for full details.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- SSL/TLS encryption for all data transmission
- Secure hosting on reputable servers
- Limited access to personal data on a need-to-know basis
- Regular security assessments and updates
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. Please contact us immediately at craftnixdigital@gmail.com if you suspect any unauthorized use of your information.
Your Rights
Under the Information Technology Act, 2000 and applicable Indian data protection regulations, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to legal obligations)
- Withdraw consent for marketing communications at any time
- Lodge a complaint with appropriate data protection authorities
- Object to processing of your data in certain circumstances
To exercise any of these rights, please contact us at craftnixdigital@gmail.com
Third-Party Links
Our website may contain links to third-party websites such as social media platforms, payment gateways, or partner sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
CraftNix Digital's services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will delete such information promptly.
Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by:
- Updating the "Last Updated" date at the top of this page
- Sending an email notification to registered users
- Displaying a prominent notice on our website
Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: